Extended branch in Neu-Ulm offers sales, service and training to provide everything from a single source
Mündersbach, 08 July 2016 – EWM AG continually strengthens its presence and increases its proximity to customers. With the new facility and re-opening of the Neu-Ulm branch first established in 2010, Germany’s largest manufacturer of arc welding technology is further expanding. At the already successful site in southern Germany, the company has now set up a Welding Innovation Centre. With an extensive full-line offering of equipment and services the new branch is a central point of contact for the many welding-related companies in the region.
“It is very clear that the new Welding Innovation Centre marks a further important milestone for us”, explains Michael Szczesny, Vice Chairman of the EWM AG Executive Board. “For almost 60 years we have been committed to finding ways of optimally supporting our customers with their arc welding tasks and, true to our guiding principle ‘We are welding’, offering them more efficiency, more application flexibility and higher overall quality.” This benefits both small workshops and large industrial companies. EWM’s strong local presence is a major advantage in this regard. After about 100 guests from the fields of politics, business and administration, chambers and associations, as well as other invitees attended the opening event on the first day, the company welcomed some 200 visitors to an in-house trade fair the following day. “This popularity makes us more than confident that we have taken the right step”, highlights Oliver Hosch, Managing Director of the Neu-Ulm branch.
Complete range of systems and services from a single source
Across a total area of 1,800 square metres, Oliver Hosch and his team offer an extensive range encompassing everything that welders need for manual, mechanised and automated applications: from welding machines, welding torches, welding consumables and welding accessories to work safety products. Consultations, demonstrations and sales are conducted by experienced engineers and application specialists. On request, they present the machines and innovative EWM welding processes in live demonstrations and provide customers with on-site assistance during commissioning activities as well as employee instruction and training.
The Welding Innovation Centre also offers its customers a full range of services. In addition to the innovation and technology consulting solution ‘ewm maXsolution’, which makes it possible to analyse the production process, identify potential areas for improvement and implement suitable measures for making these improvements, EWM customers can also take advantage of a broad range of services. These include, for example, a repair, maintenance and calibration service for machines from both EWM and other manufacturers. The branch furthermore assists customers with professional consultancy to provide solutions for demanding welding tasks, certification processes, initial sampling parts and the welding of zero series. Welding tests, sample welds and product and process training complete the extensive offering. The topic of training is seen as particularly important in the Neu-Ulm Welding Innovation Centre: in addition to courses on robot welding, it also provides sessions for welders and therefore enables cross-industry training.
EWM also realizes the production of individual items to small series using the MIG/MAG and TIG procedures on robot systems. The experts guarantee high process reliability and reproducible results with consistent seam quality. “This kind of all-round range of products and services from a single source is truly unique in our region”, highlights Managing Director Oliver Hosch. “We are therefore confident that the new Welding Innovation Centre will be a valuable partner for not only companies but also Chambers of Trade and welding-related training and educational institutes.”