Page 39 - ITATUBE Journal 1 2020

Press Releases
ades-long career, and 2020 pro- gramming shows no signs of slowing down.
Roll-Kraft has its headquarters in Mentor, Ohio, and it maintains other facilities in Lombard, Illi- nois (Chicago Roll Company); Houston, Texas (Roll-Kraft Texas); and Ontario, Canada (Roll-Kraft Ltd.). Calls to the company’s main line, (888) 953-9400 or (440) 205-3100, are greeted by a live operator who can assist callers in quickly reaching a technician, engineer, or sales staff member who can provide immediate assis- tance. The company’s fax number is (440) 205-3110.
Learn more about Roll-Kraft prod- ucts and services by visiting roll- kraft.com and accessing more
Roll-Kraft’s annual training seminars are in high demand and have continually grown in attendance
technical videos on the company’s that transcends time zones and YouTube channel. For easy and working hours, the website fea- immediate contact with Roll-Kraft tures an easy-to-use contact form.
Roll-Kraft launches the only perfomance guarantee in the tube and pipe an roll forming industries
Roll-Kraft, the leader in tube and
pipe and roll forming tooling announces the launch of the only Performance Guarantee in their industry. In addition to provid- ing customers with an additional layer of confidence when they select Roll-Kraft, the Performance Guarantee represents the compa- ny’s promise to deliver tooling that performs the first time, right out of the box.
The Guarantee outlines that cus- tomers can have their tooling repaired, replaced, or refunded for the following reasons:
Tooling does not correctly form the profile
Tooling has a manufacturing flaw
Tooling cannot achieve speci- fied tolerances
company consistently achieves high on-time delivery and first- time performance statistics, which are tracked online for cus- tomer access. In 2019, Roll-Kraft tooling performed right out of the box without any issues 97.1 percent of the time.
“We take various steps, includ- ing testing, a thorough final inspection, and a detailed setup package, to deliver at the highest level,” said Gehrisch. “Customers can be confident every time they choose us.”
Additional information about the Guarantee can be found at roll- kraft.com/guarantee.
“It’s our top priority to make the best tooling for our customers,” said Chuck Gehrisch, Chairman and Chief Executive Officer of Roll-Kraft. “We know that when tooling doesn’t work the first time, it causes costly disruptions to production. If there’s an issue, our technicians make it right as soon as possible.”
As an industry pioneer, Roll-Kraft has delivered high performance roll forming tooling and tube and pipe tooling to their custom- ers for more than 55 years. The
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